{"id":13,"date":"2024-12-23T20:15:32","date_gmt":"2024-12-23T19:15:32","guid":{"rendered":"https:\/\/drs-auto.fr\/?page_id=13"},"modified":"2026-11-05T07:06:23","modified_gmt":"2026-11-05T06:06:23","slug":"remboursements_retours","status":"publish","type":"page","link":"https:\/\/drs-auto.fr\/en\/remboursements_retours\/","title":{"rendered":"Retours et droit de r\u00e9tractation"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Vous avez chang\u00e9 d&rsquo;avis ? Vous disposez de <strong>14 jours \u00e0 compter de la r\u00e9ception<\/strong> de votre commande pour exercer votre droit de r\u00e9tractation, sans avoir \u00e0 vous justifier ni \u00e0 payer de p\u00e9nalit\u00e9. Ces r\u00e8gles sont celles de l&rsquo;article 13 de nos <a href=\"\/en\/cgv\/\">Conditions g\u00e9n\u00e9rales de vente<\/a>, qui seules font foi.<\/p>\n<h3 class=\"wp-block-heading\">Comment retourner une pi\u00e8ce<\/h3>\n<ul class=\"wp-block-list\"><li>Pr\u00e9venez-nous dans les 14 jours suivant la r\u00e9ception en indiquant votre <strong>num\u00e9ro de commande<\/strong> : par e-mail \u00e0 contact@drs-auto.fr, depuis le site ou par courrier.<\/li><li>Renvoyez la pi\u00e8ce au plus tard 14 jours apr\u00e8s nous avoir inform\u00e9s de votre d\u00e9cision.<\/li><li>La pi\u00e8ce doit \u00eatre retourn\u00e9e <strong>dans son emballage d&rsquo;origine, en parfait \u00e9tat<\/strong>, avec tous ses accessoires et notices. Une pi\u00e8ce mont\u00e9e, incompl\u00e8te, ab\u00eem\u00e9e ou endommag\u00e9e ne peut pas \u00eatre reprise.<\/li><\/ul>\n<h3 class=\"wp-block-heading\">Une question avant de commander ?<\/h3>\n<p class=\"wp-block-paragraph\">Pour \u00e9viter un retour, v\u00e9rifiez la r\u00e9f\u00e9rence de votre pi\u00e8ce d&rsquo;origine et comparez-la avec celle indiqu\u00e9e sur la fiche produit. En cas de doute, contactez-nous au 06 44 71 02 00 ou \u00e0 contact@drs-auto.fr avant de commander.<\/p>","protected":false},"excerpt":{"rendered":"<p>Vous avez chang\u00e9 d&rsquo;avis ? Vous disposez de 14 jours \u00e0 compter de la r\u00e9ception de votre commande pour exercer<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.5 - aioseo.com -->\n\t<meta name=\"description\" content=\"Vous avez chang\u00e9 d&#039;avis ? Vous disposez de 14 jours \u00e0 compter de la r\u00e9ception de votre commande pour exercer votre droit de r\u00e9tractation, sans avoir \u00e0 vous justifier ni \u00e0 payer de p\u00e9nalit\u00e9. Ces r\u00e8gles sont celles de l&#039;article 13 de nos Conditions g\u00e9n\u00e9rales de vente, qui seules font foi. 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